Your Questions. Answered.

Yes. Techlord Technology provides mobile phone repair services in Tauranga from our store at 299 Cameron Road, Tauranga 3110. Our repair services cover common smartphone issues including screen damage, battery problems and other device faults, subject to assessment.

Techlord Technology works with a range of smartphones, including Apple iPhone, Samsung Galaxy and other Android smartphones. The availability of a particular repair depends on the device model, fault, parts availability and technical assessment.

Yes. Techlord Technology provides iPhone repair in Tauranga, including assistance with common issues such as damaged screens, battery-related problems and other device faults. Contact us with your iPhone model and issue so we can advise on the appropriate repair service.

Yes. We provide Samsung phone repair in Tauranga, subject to the model and nature of the fault. Contact Techlord with your Samsung Galaxy model and details of the problem for further assistance.

Techlord Technology provides mobile phone screen replacement for supported devices. Screen repair availability depends on the phone model, screen type, parts availability and the condition of the device.

We can assist with iPhone screen replacement in Tauranga for supported models. Contact us with the exact iPhone model so our team can advise on the available repair option.

Battery replacement is available for supported devices. If your phone is losing charge quickly, shutting down unexpectedly or showing battery-related problems, contact Techlord Technology for an assessment.

We can assess mobile phones experiencing charging, power or connection problems. The cause may be related to the charging port, battery, cable, software or another component, so an assessment may be required before recommending a repair.

Water or liquid damage can be complex and the outcome depends on the device and extent of the damage. Techlord Technology can assess supported devices and advise whether repair or further technical work may be possible.

Techlord Technology provides specialist motherboard repair and micro-level soldering services for suitable electronic devices. These repairs require technical assessment and are handled according to the nature and complexity of the fault.

You can contact Techlord Technology by phone, submit a support request through our website or visit our Tauranga store at 299 Cameron Road. Tell us your device model and the problem you are experiencing so our team can advise you about the next step.

Repair requirements can vary depending on the device and service. We recommend contacting Techlord Technology before visiting if you have a specific repair requirement, particularly for specialist or parts-dependent repairs.

Repair time depends on the phone model, fault, required parts, repair complexity and technician assessment. Some repairs may be completed relatively quickly, while specialist repairs can require additional time.

Mobile phone repair costs vary depending on the model, fault, parts required and repair complexity. Contact Techlord Technology with your device model and issue for information about the applicable repair service.

We can assess supported smartphones that do not power on, restart unexpectedly or experience other hardware or software problems. A technical assessment may be required to determine the cause.

Data recovery or technical assistance may be possible depending on the condition of the device and the nature of the fault. However, data recovery cannot be guaranteed. Customers should maintain their own backups of important information wherever possible.

Yes. Techlord Technology sells refurbished and used mobile phones, including supported Apple iPhone, Samsung and other smartphone models. Available stock changes regularly, so customers should check the individual product listing for the current condition and specifications.

A refurbished phone is a previously owned or returned device that has undergone technical checking, servicing or preparation before being offered for resale. The exact refurbishment process can vary between devices, so the individual product listing should always be checked for condition and included features.

Refurbished devices supplied by Techlord Technology are selected and assessed according to the applicable device condition and refurbishment process. Customers should review the individual listing for the specific condition, specifications and warranty information.

Refurbished and used iPhones can offer a more affordable alternative to purchasing a brand-new device. Pricing depends on the model, storage capacity, condition, availability and market value of the particular phone.

Customers should not assume that a refurbished, used, Open Box or Like New phone retains its original manufacturer water-resistance rating. Previous opening, repair or refurbishment may affect seals and water resistance.

Refurbished and second-hand products may carry a voluntary warranty period depending on the individual product. The applicable warranty information should be checked on the product listing or warranty documentation.

Applicable statutory rights under New Zealand consumer law are separate from any voluntary warranty provided by Techlord Technology.

Yes. Techlord Technology offers used and refurbished technology products, including smartphones, from our Tauranga store and online store when available.

Techlord Technology can provide battery replacement services for supported iPhone models. Contact us with your iPhone model and battery issue so we can advise about the available service.

We can assist with Samsung Galaxy screen repair and replacement for supported models. Availability and pricing depend on the exact Galaxy model and screen assembly required.

Some iPhone functionality issues can be diagnosed and repaired, while others may depend on Apple's hardware design, component pairing or the nature of the fault. Contact Techlord with the exact model and problem for assessment.

Charging-port problems on supported Samsung and Android devices can be assessed by our technical team. The repair required depends on whether the issue is caused by the port, charging circuit, battery, cable or another fault.

Techlord Technology provides laptop repair and technical support in Tauranga. Services depend on the device, problem and availability of the required parts or technical solution.

Laptop battery replacement may be available for supported models. Contact us with the laptop brand and model so we can determine the appropriate service.

Techlord Technology supports a range of computer products, including Apple computers where the required service is available. Contact us with your MacBook or iMac model and the issue you are experiencing.

Techlord Technology provides gaming console repair and electronic repair services for supported devices. Availability depends on the console model and nature of the fault.

Yes. Techlord Technology provides electronics repair and technical services for suitable devices. Some complex repairs may require specialist assessment before we can confirm whether repair is practical.

Yes. Techlord Technology sells a range of mobile phone accessories in Tauranga and online, including phone cases, screen protectors, chargers, charging cables, wireless earbuds, headphones, power banks and other technology accessories.

Techlord stocks mobile phone accessories for supported devices, including phone cases and screen protection. Availability depends on current stock and device model.

Yes. Our accessories range includes charging products such as adapters and cables, subject to current availability. Customers should check compatibility with their particular phone, tablet or other device before purchasing.

Techlord Technology offers wireless audio products and other accessories when available. Product specifications, compatibility and included accessories are shown on the relevant product listing.

A refurbished phone can provide an affordable alternative to buying a brand-new smartphone. Techlord Technology offers refurbished and used technology products for customers looking for value without necessarily purchasing a brand-new device.

Customers should review the product listing for the device's condition, model, storage capacity, battery information where provided, included accessories, compatibility and applicable warranty information.

Network and carrier compatibility can vary between individual devices, particularly with imported or parallel-imported phones. Always check the specific product listing or contact Techlord Technology before purchasing if network compatibility is important to you.

Customers visiting our Tauranga store can speak with our team about available devices and their listed condition. Online customers should review the individual product description and contact us if additional product information is required.

Yes. Techlord Technology operates an online store where customers can purchase available smartphones, refurbished phones, accessories, laptops, computers and other technology products.

Select the product you want, review the product information and price, add it to your cart and complete checkout using the available payment options. Please ensure your delivery and contact information is accurate before submitting your order.

Store collection availability depends on the product, stock and the collection options shown during checkout. If collection is important to you, please check the product or contact Techlord before placing your order.

After an order is placed, the order details are processed and the product is prepared for fulfilment subject to availability and successful payment or payment authorisation. Delivery information is provided according to the applicable shipping method.

If a product becomes unavailable after an order is placed, Techlord Technology may contact you to discuss the available options. Where an order or part of an order is cancelled after payment, applicable amounts will be refunded.

Please contact Techlord Technology as soon as possible if you want to cancel an order. Whether cancellation is possible can depend on the order status, whether it has already been dispatched and the circumstances of the request.

Delivery availability depends on the product and destination. Available shipping methods, costs and applicable delivery information are shown during the online purchasing process or in our Delivery & Shipping Policy .

Delivery timeframes can vary depending on stock availability, delivery location, courier services and the shipping method selected. Delivery timeframes should be treated as estimates unless a specific delivery commitment has been provided.

Contact Techlord Technology promptly if your order arrives damaged. Keep the product and packaging where possible, as photographs and packaging information may help us investigate the issue with the courier or supplier.

Contact our customer support team with your order number and details of the missing product. We will investigate the order and advise you of the next steps.

Techlord Technology offers a 7-day change-of-mind exchange policy for eligible products, subject to the conditions stated in our Returns & Exchanges Policy.

The product generally needs to be returned in its original condition with applicable packaging and proof of purchase.

Eligible change-of-mind returns are handled according to Techlord Technology's published Returns & Exchanges Policy. The applicable return period and product requirements must be met.

Our voluntary change-of-mind policy excludes certain categories such as personal care items, headphones, gift cards, SIM cards, recharge cards, vouchers, unsealed printer cartridges, software, VR headsets and wearables.

These exclusions do not remove rights that apply where a product is faulty or another statutory remedy applies.

Contact Techlord Technology as soon as possible. Faulty products are treated differently from change-of-mind returns and may be covered by an applicable warranty and New Zealand consumer guarantees.

Depending on the circumstances, the applicable remedy may include repair, replacement or refund.

Eligible online purchases can be brought to the Techlord Technology store for assessment, subject to the applicable Returns & Exchanges Policy.

Eligible online returns can generally be sent by courier after contacting our customer service team for the correct return instructions. For voluntary change-of-mind returns, the applicable return shipping cost may be the customer's responsibility.

Warranty coverage depends on the product. Brand-new, refurbished and second-hand products may have different voluntary warranty periods. Please check the applicable product listing or warranty documentation.

Refurbished and second-hand products may have a voluntary warranty period ranging from 3 to 12 months depending on the product. The specific warranty period should be confirmed from the individual product listing or warranty documentation.

Brand-new products supplied by Techlord may include a voluntary warranty of up to 12 months depending on the product and applicable manufacturer or supplier terms. Please check the product listing and warranty documentation for the exact coverage.

Customer-caused accidental damage, physical damage or liquid damage is generally excluded from a voluntary product warranty unless the applicable warranty expressly provides otherwise.

Liquid damage caused by the customer is generally excluded from the voluntary warranty. Refurbished and previously repaired devices should not be assumed to retain the manufacturer's original water-resistance rating.

Contact Techlord Technology with your proof of purchase, product details and a description of the issue. Our team will explain the appropriate warranty assessment process.

No. Any voluntary warranty provided by Techlord Technology operates alongside applicable statutory rights. Where the Consumer Guarantees Act 1993 applies, customers may have additional rights and remedies depending on the circumstances.

Techlord Technology can provide assistance with supported device setup and configuration. Depending on the service requested, technical assistance may involve an applicable service charge.

Data-transfer assistance may be available for supported devices. Customers should ensure important data is backed up before any transfer, repair, reset or other technical work is performed.

Our technical support team can assist with common device configuration tasks such as email configuration and Wi-Fi or network setup, subject to the device and service requested.

Software installation and operating system update assistance may be available for supported devices. Customers should maintain backups before significant software changes or updates.

Available payment methods are displayed during checkout or communicated for the relevant in-store transaction. Payment must be successfully processed or authorised before an online order can be fulfilled.

Techlord Technology takes reasonable steps to protect customer information and uses available secure payment and website technologies. Customers should also take reasonable steps to protect their own account and login information.

Contact information may be required to process orders, arrange delivery, communicate with customers, provide customer support and manage warranty or service requests. Personal information is handled according to our Privacy Policy.

Techlord Technology is located at 299 Cameron Road, CBD, Tauranga 3110, New Zealand. Customers can visit our Tauranga store for available products, technical assistance, repairs and customer support.

Our current listed opening hours are:

• Monday: 9:00 AM – 5:30 PM
• Tuesday: 9:00 AM – 5:30 PM
• Wednesday: 9:00 AM – 5:30 PM
• Thursday: 9:00 AM – 5:30 PM
• Friday: 9:00 AM – 5:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday: Closed

You can contact Techlord Technology on +64 7 571 6338 or visit us at 299 Cameron Road, Tauranga 3110, New Zealand. You can also use our online Contact Us or Support page.